CONTACT INFO
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Cairo,Egypt
Refund policy
Shipping
• Orders within Cairo and Giza are processed and shipped within 1–2 business days from the date of confirmation.
• Orders to other governorates are processed and shipped within 3–5 business days from the date of confirmation.
• Orders to other governorates are processed and shipped within 3–5 business days from the date of confirmation.
• After placing your order, our customer service team will contact you to confirm the details before dispatch.
Returns & Exchanges
We want you to love your purchase! Please review our policy below:
• Change of mind:
If the item is in perfect condition and you wish to return or exchange it, the customer is responsible for the shipping costs (both ways in case of exchange).
• Damaged or defective items:
If your order arrives damaged or with a defect, we will cover the full return/exchange shipping costs.
• Conditions:
• Returns and exchanges must be requested within 3 days of receiving your order.
• Items must be unused, unwashed, with tags attached, and in their original packaging.
• Final Sale – Exchange Only. No Returns.